The information below is relevant for the 2017 academic year.

Labour relations management in South African organisations has been significantly affected by the  introduction of new labour legislation. Not only is the application of Acts such as the Labour Relations Act 66 of 1995 of crucial importance to ensure the fair treatment of employees, but a thorough conceptualisation of the broader managerial issues involved is also required by every manager and supervisor in organisations. The need to introduce a course in labour relations management through the Centre for Business Management has arisen from numerous enquiries from prospective students in this regard, and more particularly, a need expressed by members of the private and public sectors. This course affords students the opportunity to develop important labour relations management competencies. It also forms part of Unisa’s Centre for Business Management’s ongoing task to develop people to deal with people.

The purpose of this course is course is to afford students the opportunity to develop labour relations management competencies. This is done in terms of the Labour Relations Act 66 of 1995 and other government prescripts and the requirements for the effective management of labour relations in organisational context


Duration of the course (Six months)

Registration requirements

A National Senior Certificate or equivalent qualification (at NQF level 4) is required for enrolment in this programme. Persons not in possession of such a qualification will be considered for admission on the basis of alternative admission criteria such as relevant work experience (for which a comprehensive CV and references would be required) or other prior learning.


Course content

The learning content for the course comprises the following two compulsory modules:

Labour relations management: a macro-perspective (CLRM01L)

Module purpose

The aim of this module is to systematically study the macro-aspects of South African labour relations as they apply to management in the context of a systems approach.

Outcomes In order to be declared competent in this module, students have to demonstrate that they are able to:

  • explain the relevant terminology and various theoretical perspectives of labour    relations management in South Africa and show how these have practical   relevance
  • identify and cursorily describe the key role players, stakeholders and   institutions relevant to South African labour relations, and explain their roles
  • explain South Africa’s statutory labour relations system and demonstrate a   working knowledge of its main components, in relation to the implications of  this system to management in particular
  • cursorily describe other relevant pieces of labour legislation and show how  these have relevance to management
  • discuss the informal dimensions of labour relations and describe a number of   international perspectives on this field


Content Conceptual and contextual perspectives and issues

  • Theoretical and academic reflections and considerations
  • Role players, stakeholders and relevant institutions
  • The historical context of South African labour relations


The formal framework governing labour relations in South Africa

  • South Africa’s statutory labour relations system
  • Other relevant labour legislation


Pushing boundaries: interactional and international dynamics and issue

  • Sociopsychological dynamics, collective bargaining and industrial democracy for economic and psychosocial empowerment
  • Interactive and international LR perspectives and issues


Labour relations management: a micro-perspective (CLRM02M)


Module purpose

The purpose of this module is to acquaint students with the fundamental principles necessary to manage labour relations at organisation level. Outcomes In order to be declared competent in this module, students have to demonstrate that they are able to:

  • apply the principles of managing the mainly divergent interests and conflict
  • dynamics pertaining to the primary role players in labour relations in organisations
  • explain how to build constructive relations at the workplace, between labour relations role players
  • examine labour relations management from a strategic and holistic perspective


Content Managing the mainly divergent interests and conflict dynamics

  • Managing conflict, handling grievances and negotiating
  • Industrial action and strike management
  • Discipline and dismissal


Managing for more common ground: building constructive workplace relations

  • Communication, interpersonal interaction and group dynamics
  • Worker participation


Towards total quality labour (TCLR): holistic and strategic perspectives and challenges

  • Managing labour relations strategically: holistic and integrative perspectives
  • Enhancing labour relations quality control and integration





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Students will be assessed by means of written assignments completed during the course of their studies and a formal two-hour examination for each module, which can be written at any of Unisa’s examination centres countrywide. Students will be admitted to the examination provided that they submit assignment 01 on or before the due date and that their fees have been paid in full. Examinations are written in May/June (first intake) or October/November (second intake). In order to pass a module, a student must obtain a final assessment mark of 50% (assignments contribute 20% to the final mark, and the examination mark the remaining 80%).



On successful completion of the two modules, you will receive a certificate from Unisa


The Course in Labour Relations Management consists of 24 credits (12 per module) and is offered on level 6 of the National Qualifications Framework. The 12 credits per module mean that the average student will require 120 notional hours to master the module. The notional hours include time spent on reading, doing activities, completing assignments, preparing for the examinations, writing the examinations, and so forth.

On successful completion of the two modules, exemption for the modules will be considered towards the Programme in Human Resource Management offered by the Centre for Business Management, the Diploma in Human Resource Management and the BCom degree in Human Resource Management offered by Unisa, on condition that the candidate meets the admission requirements of the diploma or degree programmes.


Registration, commencing date and fees

The course is presented twice a year:

First intake (January-May block enrollment): commencing on 26 January (registration takes place from 28 November 2014 until 25 January 201)

Second intake (June-November block enrollment): commencing on 13 July (registration takes place from 3 June 2017 until 12 July 2017)