‘If there was one skill that I wish I could bestow on the general population, it would be to be able to speak one’s mind gently but clearly and concisely; in a way that builds the relationship and trust in the relationship, rather than destroys it.’
This is from a blog post we came across this week called:
Trusted relationships are the key to success in all spheres of life. Given we are facing a number of challenges in South Africa currently, we thought this is an ideal time to look at what you can do personally to open up communication in relationships, to build trusting relationships. Being constructive rather than being disruptive is so important. How can we do that? Let’s take a closer look.
Sometimes things that are really small issues can easily become bigger issues, if we leave them without resolving them. The longer we do that, the more we seem to want to hold onto our position and defend it. Does this sound familiar?
Ideally what we want to do is appropriately and constructively raise issues or pass on information at the right time. One reason we don’t do this is that we may fear the reaction. If you are sitting on something without raising it, hoping it will blow over but risking it escalating, there are a few simple things you can ask yourself:
- If you leave this situation, what could happen?
- Where does your fear come from? It is real? Is it worse than what you may have to deal with if you leave the situation and that has a knock on effect?
- If you are tolerating other impacts of not addressing issues, what are they? What impact do they have? Is it worth trying to live with all of this, and does this motivate you to resolve what you need to?
- If you find speaking up difficult, who else do you know who does it well? What can you learn from them?
If you need to develop your skills in this area, do so. It will never be a poor investment of your time.