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TERMS ANDCONDITIONS

TERMS AND CONDITIONS

Terms and Conditions for Course Registration and Fee Payment for students / delegates on Short Courses, Workshops, and Conferences

1.0 Definitions

1.1 Student: A person intending to enrol or attending at the Institute for a Course 1.2 Course: A Course of study, programme of research or conference at the Institute.
1.3 Course duration: The duration of the Course, the dates of which shall be notified to the student by the Institute.
1.4 Fees: The tuition, accommodation, catering fees and all other expenses relating to the Course, payable by the Student to the Institute.
1.5 Institute: Institute of People Management – (IPM).
1.6 Terms and Conditions: The Terms and Conditions for Course enrolment and Fee payment for Students on Short Courses, Workshops, and Conferences (this document).

2.0 The Contract

2.1 After booking a place, you will receive an e-mail or letter from us acknowledging that we have received and accepted your booking. The contract between us will only be formed when you receive that acknowledgement.
2.2 In the case of courses that require applications rather than registrations, the payment of any sums intended to be in respect of Fees by or on behalf of the Student does not in itself indicate the existence of a contract between the Institute and the Student. In that case the contract shall only come into being when the Institute has issued notification of acceptance of the Student upon a Course.
2.3 Payment of fees by a person or organisation other than the Student does not constitute a contract for the provision of a Course between such person or organisation and the Institute.

  1. Fees and Payment

3.1Through applying for a Course, applicants are deemed to have accepted the Terms and Conditions.
3.2 It is the Student’s responsibility to ensure that the Institute’s fees in respect of the Course (as stated on the website and in other course publicity) and all other fees and expenses relating to the Course (some of which may be subject to a separate agreement) are paid by the deadline notified. The Institute reserves the right to refuse admission to any Student who has not paid all Fees in full before the course starts.
3.3 All payments must be made in South African Rand. Any currency conversion costs or other charges incurred in making the payment or in processing a refund shall be borne by the Student or the third party making payment, and shall not be deductible from the Fees due to the Institute.

4.0 Cancellations and refunds

4.1 Cancellations by you within seven days

4.1.1 You have the right to cancel any contract for the provision of a place on a Course at any time within seven days, beginning on the day you have received the acknowledgement email or letter. In each case, you will receive a full refund of the price paid for the Course.

4.1.2 Once the course has taken place or been completed, you do not have a right to cancel even if this is with fourteen days of the date of the contract.

4.1.3 To cancel a contract, please inform us in writing, either by email to the course administrator or in writing to: Institute of People Management – (IPM), P.O. Box 3436, Randburg, 2125.

4.2 Cancellation by you after fourteen days

4.2.1 If you cancel your place on a Course at any time after expiry of the seven-day period you will not be entitled to a refund, except in exceptional circumstances, at the discretion of the Institute of People Management (IPM). In such circumstance that a refund is given an administration fee may be levied.

4.2.2 In exceptional circumstance you may be able to transfer your enrolment to a different course, or substitute a different Student onto the same course, subject to any administration fees. Course fees already paid can be transferred to the new course, and any outstanding balance must be paid in full before the delegate can be registered on the new Course. No refund will be given if the cost of the new Course is less than the cost of the original Course.

4.2.3 To cancel a contract after seven days, or to transfer or substitute someone else, please inform us in writing, either by email to the course administrator or in writing to: Institute of People Management – (IPM), P.O. Box 3436, Randburg, 2125

explaining your reason for requesting the cancellation, details of the course you are cancelling off and your booking reference.

4.3 Cancellation by us

4.3.1 We will make all reasonable efforts to deliver the Course as outlined on the website and in any brochure. However we reserve the right to:-

  • make reasonable adjustment to the timetable, location or presenters specified for a Course; and
  • make reasonable amendments to the content and syllabus of a Course when necessary.

4.3.2 We reserve the right to cancel any Course by giving you notice in writing at any time before the Course is due to start. We will refund all fees paid by you and will endeavour to offer a transfer to another Course as an alternative, subject to payment or refund of any difference in purchase price.

4.3.3 The Institute’s maximum liability will be limited to a refund of received fees for the cancelled Course, and to a refund of received. For partial cancellation of a Course, such refunds will be made on a proportionate basis. The Institute of People Management – (IPM), will not accept liability for any costs or losses incurred by Students or organisations which are claimed to have arisen through Course cancellation, other than for those stated here. You are strongly advised to take out insurance against cancellation of any Course if your travel costs are likely to be substantial.

5.0 Acceptable behaviour

5.1 In the interests of all Course participants, the organizers reserve the right to enforce the removal of any Student from the Course whose behaviour or demeanour is, in their view, considered unacceptable.

6.0 Variations to the Terms and Conditions

6.1 The Institute reserves the right to vary these Terms and Conditions from time to time and the current version will be that published on this website.

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